Hickies Music Store Update (01/09/2020)

Our Music School is now open!

NEW STUDENTS – Please email Vanessa at admin@hickies.co.uk for more information or to book in a free trial.

RETURNING / EXISTING STUDENTS – If you have not already been re-booked by Vanessa then please get in contact with her as soon as possible.



– Teaching rooms will have a range of PPE equipment including clear PVC barriers to go between teachers and students as well as visors for the teachers.

– Hand sanitiser stations will be set up throughout the music rooms and waiting areas.

– Where possible waiting areas will be extended and improved.

– Communal areas and touch points will be sanitised regularly throughout the day


– Face masks or visors are mandatory when entering through the shop and in the communal waiting areas. They will not be mandatory during the actual lesson time, this will be at the discretion of the individual teachers.

– Please sanitise your hands when entering and exiting the shop and music rooms.

– To avoid multiple students congregating in waiting areas please arrive no earlier than 5 minutes before your lesson start time.

– When using the stairways please give way to those coming down the stairs to avoid pinch points.

– If you are showing any of the known symptoms for Covid please do not attend your lessons and contact us as soon as possible.

Reading Store now open Monday to Saturday

Shop Opening Times

Our Reading Store is now open with social distancing measures in place.

Mondays – 10:00 – 18:00
Tuesdays – 10:00 – 18:00
Wednesdays 10:00 – 18:00
Thursdays 10:00 – 18:00
Fridays 10:00 – 18:00
Saturdays 10:00 – 17:00
Sundays – Closed

Our Tiverton Store is open on an appointment only basis, customers can ring 01884 257 211 or email pianos@hickies.co.uk to arrange a day and time to visit our Tiverton Store.

If you are interested in a specific instrument and would prefer a one to one appointment outside of our general trading hours please call us on 01189 575 771 or email admin@hickies.co.uk.

We are processing online orders and telephone orders and will be happy to ship items out to customers if you do not want to come into the store.

RENTALS: We are continuing to offer our rental service which you can set up via our website anytime or in store within the hours above.

REPAIRS: We are now offering the majority of our repair services. Please ensure any instruments brought in are within a suitable case or gig bag.

We will be updating this page as and when we have any new information.